Webinar: Conversational AI for Next-Gen Customer Service

Share on facebook
Share on twitter
Share on linkedin

Today’s consumers demand customer service that keeps up with their needs— from real-time responses, to accessibility on text and voice platforms, to understanding their requests in the way that they express them regardless of language and word choice.

While first-generation chatbots were mostly adequate for basic Q&A conversations, recent advances in natural language understanding and processing (NLU/NLP), long short-term memory, and machine learning have evolved chatbots to provide an efficient, valuable, and human experience for businesses and consumers to connect and converse.

On October 25th, join Girish Muckai, VP of Business Development at Passage AI, as he discusses how businesses can leverage the latest in artificial intelligence to create conversational AI platforms to wow their customers. To register the webinar, visit BrightTALK.