True Fit Partners with Passage AI for Conversational Interfaces and Integration

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Retailers looking to provide personalization are turning to human-like conversational interfaces and services to deliver 1-to-1 shopping assistance. Chatbots are a cost effective way to engage with consumers on-site, via messenger apps, and in the call center. In fact, approximately 44% of US consumers want chatbots over humans for customer relations, with the primary reason being to save time. The key is the ability to build these experiences with speed and simplicity, and solutions like Passage AI provide the platform for retailers to do so.

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