Passage AI Wins “Technology of the Year” in the 2019 Excellence in Customer Service Awards

Share on facebook
Share on twitter
Share on linkedin

Passage AI, a leader in NLP-enabled conversational AI interfaces, today announced it has earned the prestigious “Technology of the Year” title in the Excellence in Customer Service Awards.

Passage AI was chosen for its industry-leading conversational AI platform that has demonstrated a 95 percent or higher accuracy in field tests. High accuracy is of key importance to customers who may be interacting with AI chatbots to get answers to their customer service queries. Passage AI has also built native natural language processing models in all major languages and their enterprise customers have deployed chatbots in English, Spanish, German, French, Portuguese, Japanese and Mandarin Chinese. Read more