Conversational AI
that just works.

We use state of the art deep learning algorithms to build chatbots that respond to your customer and employee requests with very high accuracy.

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ServiceNow to acquire Passage AI.    Read more

Some of the largest brands in the world are using Passage AI’s platform and seeing great success with it.

Superior customer

Lower customer
service costs

Improved employee and
agent productivity

Use Cases

Reach your customers in important times of need, where they already are.
Turn chat conversations into relationship-building fuel.

Customer Experience

Chatbots that instantly respond to customer requests.

IT automation

Use a conversational interface to submit tickets, handle queries, and take direct action through APIs.

REal-time support

Store locators, product search, shipping notifications, returns.


Chat interfaces that book appointments, search knowledge bases, and navigate instructions.

hr automation

Simplify common tasks through a chat interface.

Platform Features

Build, train and deploy a chatbot without coding. And with high accuracy!


Create a Chatbot Without Technical Hassle

Any tinkerer or problem solver can sit down to build a bot for your company. Skills and templates are available for integrations with popular platforms like Alexa. You can also create skills within the Passage AI app.


  • Drag and Drop Intents Editor
  • One Click Training and Deployment
  • Integrated Bot Testing
Knowledge Base

Build a One-of-a-Kind Knowledge Base Bot

What’s a knowledge base bot, you ask? With Passage AI’s user-friendly interface, your computer can easily import knowledge base API’s, to build  a conversational interface. Tailor your knowledge base bot to a variety of use cases and workflows.  


Train the bot to very high accuracy

Leverage our intent classifier that classifies the intent of a message with very high accuracy. In addition, you can upload your chat logs, customer service logs and other training data and monitor the accuracy of your bot. Remember that more training data leads to better efficacy of NLP algorithms, which then leads to high precision responses to your customers questions.


Analytics Dashboard

Get Data-Driven Insights Into Your Customer Experience

If you’re building a customer-centric culture, you need the right mix of high-level and real time insights. Gain a perspective into your customer interactions that you didn’t know you needed.


  • High accuracy (up to 95+% in field tests)
  • Native NLP support for 100+ languages
  • Text and voice capabilities
  • Fast and easy deployment
  • One-stop bot building, training, deployment, and analytics in the same console.


  • Deep vertical focus
  • State of the art deep learning
  • Zero-code bot builder
  • Intents, webhooks, decision trees, knowledge bases

Channels We Support

Deploy with minimal effort on your website, mobile apps, voice assistants and all all major messaging platforms.

Need a custom integration? We can help with that too.


See Us In Action

Our platform helps you build easy-to-navigate,
cross platform experiences.

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Customer Success

Our customers and partners are seeing great success with our platform.

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“It’s exciting to receive recognition for our commitment to helping customers boost their business using conversational AI, and seeing them get true value from our platform”.

Ravi N. Raj

CEO and Co-Founder


66% of consumers use voice assistants or messenger/text based chatbots; 21% are actually making purchases through the technology.



Source: a recent survey of 3,000 US customers conducted by MasterCard and Mercator.

Increase Your Customer Value

You’d be surprised where the data you have can take you. Our AI capabilities bring customers to your business. Happier customers → more business.

Learn How It Works