Finally.
Conversational AI
that just works.
We use state of the art deep learning algorithms to build chatbots that respond to your customer and employee requests with very high accuracy.
Some of the largest brands in the world are using Passage AI’s platform and seeing great success with it.
Superior customer
experience
Lower customer
service costs
Improved employee and
agent productivity
Use Cases
Reach your customers in important times of need, where they already are.
Turn chat conversations into relationship-building fuel.
Customer Experience
Chatbots that instantly respond to customer requests.
IT automation
Use a conversational interface to submit tickets, handle queries, and take direct action through APIs.
REal-time support
Store locators, product search, shipping notifications, returns.
VOICE AND TEXT BASED VIRTUAL ASSISTANTS
Chat interfaces that book appointments, search knowledge bases, and navigate instructions.
hr automation
Simplify common tasks through a chat interface.
Platform Features
Build, train and deploy a chatbot without coding. And with high accuracy!
End-TO-END BOT BUILDER
Create a Chatbot Without Technical Hassle
Any tinkerer or problem solver can sit down to build a bot for your company. Skills and templates are available for integrations with popular platforms like Alexa. You can also create skills within the Passage AI app.
- Drag and Drop Intents Editor
- One Click Training and Deployment
- Integrated Bot Testing
Knowledge Base
Build a One-of-a-Kind Knowledge Base Bot
What’s a knowledge base bot, you ask? With Passage AI’s user-friendly interface, your computer can easily import knowledge base API’s, to build a conversational interface. Tailor your knowledge base bot to a variety of use cases and workflows.
BOT TRAINING
Train the bot to very high accuracy
Leverage our intent classifier that classifies the intent of a message with very high accuracy. In addition, you can upload your chat logs, customer service logs and other training data and monitor the accuracy of your bot. Remember that more training data leads to better efficacy of NLP algorithms, which then leads to high precision responses to your customers questions.
Analytics Dashboard
Get Data-Driven Insights Into Your Customer Experience
If you’re building a customer-centric culture, you need the right mix of high-level and real time insights. Gain a perspective into your customer interactions that you didn’t know you needed.
TECH HIGHLIGHTS
- High accuracy (up to 95+% in field tests)
- Native NLP support for 100+ languages
- Text and voice capabilities
- Fast and easy deployment
- One-stop bot building, training, deployment, and analytics in the same console.
PLATFORM FEATURES
- Deep vertical focus
- State of the art deep learning
- Zero-code bot builder
- Intents, webhooks, decision trees, knowledge bases
Channels We Support
Deploy with minimal effort on your website, mobile apps, voice assistants and all all major messaging platforms.
Need a custom integration? We can help with that too.
See Us In Action
Our platform helps you build easy-to-navigate,
cross platform experiences.
Customer Success
Our customers and partners are seeing great success with our platform.
The Passage AI chatbot has been very effective for Udacity. They created a custom chatbot for us that guides prospective students to the right courses and Nanodegree programs, matched to their career goals and skill level. Whether you’re pursuing a career in self-driving cars, digital marketing, or data analysis, Udacity’s chatbot, powered by Passage AI, uses AI and NLP technologies to guide you to the perfect program.
Director of Digital Marketing
At Kohl’s we’re always looking toward technological innovation to deliver the best, most effortless shopping experience for our customers, and Passage AI helps us achieve this via a natural, instantly responsive experience. Passage AI’s natural language understanding and processing platform allowed us to quickly launch our chatbot on Facebook Messenger, keeping us on the leading edge in delivering a best-in-class experience to our shoppers. They are also supporting us to launch chatbots on other channels as well.
Chief Technology Officer
Passage AI’s innovative bot-builder platform is powering rapid innovation and enabling new ways to create standout customer experiences.
CEO
Passage AI offers an outstanding conversational interface that we evaluated in our global chatbot scouting this year: Their NLP/NLU capabilities are very sophisticated and ready to interface with all the major messaging platforms. Definitely a very mature and well-designed solution.
Chief Technology Officer
Passage AI offers an outstanding conversational interface platform. Their natural language understanding and processing capabilities are very sophisticated.
Executive Vice President, Ipsos
Partnering with Passage AI will allow us to fast-track our AI-enhanced capabilities to the market on top of a world-class cloud contact center solution
Product Chief
People are using chatbots for more complex digital experiences that go beyond basic informational tasks. We want to use this growing technology to make commerce as easy and natural as texting a friend
Senior Vice President
Featured On
Awards
“It’s exciting to receive recognition for our commitment to helping customers boost their business using conversational AI, and seeing them get true value from our platform”.
Ravi N. Raj
CEO and Co-Founder
DID YOU KNOW?
66% of consumers use voice assistants or messenger/text based chatbots; 21% are actually making purchases through the technology.
66%
21%
Source: a recent survey of 3,000 US customers conducted by MasterCard and Mercator.
Increase Your Customer Value
You’d be surprised where the data you have can take you. Our AI capabilities bring customers to your business. Happier customers → more business.
Learn How It Works
